Terms of use

What NeuroDash is

NeuroDash is an educational trainer for clinicians and students who assess the dizzy patient — emergency medicine, neurology, medical students, and physiotherapy. You practice reading the eyes, the HINTS exam, the dizzy-patient differential, and the maneuvers.

What is free, and what Pro costs

These stay free, with no cap and no account:

• The daily read-the-eyes case — no sign-up, no cap
• The eye-sign library, and every clinical tool — Dizzy Differential, Triage, Measures, Cheat-sheet

These are free up to a stated daily limit. Pro removes the limit:

• 3 generative trainer cases a day, aimed at the signs you miss
• The opening HINTS simulator cases — the foundations, free
• A first ED-call patient, to try before Pro

Every limit is stated in the product at the moment it applies, so you are told where the line is rather than left to find it. If we change what a limit is, we say so in the product and here.

Pro costs $9.99 a month or $99.99 a year. It is optional; nothing on this page requires you to buy it.

Two one-time purchases sit alongside Pro: the $79 Mastery Pack (a fixed curriculum you keep) and the one-time Dizzy Call tool. Each is a single charge, not a subscription, and the price is shown before you pay. The same 14-day refund below applies to them.

Subscriptions and payments

If you subscribe, you choose a monthly or annual plan and the price is shown before you pay. Payments are handled by Stripe; your card details never touch our servers.

A subscription renews automatically at the end of each term so your access does not lapse. Cancel anytime — you keep Pro to the end of the period. You can cancel from your account in one step, and cancelling stops the next renewal. We will not raise your price without telling you first. There are no hidden fees and no interest-based charges.

Refunds — 14-day guarantee

If Pro is not for you, write to us through the contact page within 14 days of a charge and we will refund it in full, no questions asked. This covers your first Pro payment and every renewal, and the one-time Mastery Pack and Dizzy Call purchases too — not a one-time offer.

If you are in the EU or UK, this 14-day money-back applies to you the same way. It does not replace or reduce any stronger right you have under your local consumer law.

Outside that window, write to us anyway — billing errors and cases where a technical fault stopped you from using what you paid for are made right regardless of how long it has been.

Education, not medical advice

The content is educational material authored by NeuroDash. It is not board-certified, not reviewed by an outside specialist, and not a substitute for clinical practice guidelines or your own clinical judgment.

Nothing on NeuroDash is medical advice, and using it does not create a clinician-patient or professional-advice relationship between you and NeuroDash. You remain fully responsible for your clinical decisions and for practicing within the laws, licensure rules, and standards that apply to you.

Your account

Keep your sign-in details private, and give us accurate information. You are responsible for what happens under your account. One account is for one person.

Acceptable use

Use NeuroDash lawfully and as intended. Do not probe or disrupt the service, scrape it, attempt to access other people’s data, or republish the content as your own.

Our content

NeuroDash authors and owns the lessons, cases, and tools. You may use them for your own learning. Clinical claims name the guideline they draw from — check the primary source before acting on anything.

Ending an account

You can stop using NeuroDash at any time and ask us to delete your account through the contact page. We may suspend or close accounts that misuse the service or break these terms.

No warranties, plainly

NeuroDash is provided as is. We work to keep it accurate and available, but we do not guarantee either, and we are not liable for decisions made from educational content. This section will be tightened in legal review; the plain meaning will not change.

Governing law

These terms are governed by the laws of the State of Wyoming, United States, where NeuroDash LLC is organized, without regard to conflict-of-law rules. Disputes are resolved in Wyoming courts, except where your local consumer law gives you rights that cannot be waived.

Changes to these terms

If we change these terms, we update this page and the date at the top. Continued use after a change means you accept the updated terms.

Questions

Write to us through the contact page. We answer plainly.